Startup Support Packages

Prototype Starter Package

Support & Visits

1. Up to 4 on-site visits per month

2. 24×7 chat assistance

3. Email support included

Scope & Deliverables

1. BOM creation (up to 20 components)

2. Vendor comparison (up to 3 verified vendors)

3. Wholesale / institutional sourcing

4. Cost optimization using VCDYNAMIX database

5. Single delivery coordination

6. Basic hardware induction (documentation + walkthrough)

MVP Builder Package

Support & Visits

1. 4 on-site visits per month

2. 2 additional visits free

3. Chat + call support

4. Priority response over Package 1

Scope & Deliverables

1. BOM creation with up to 2 revisions

2. Vendor comparison (up to 5 vendors)

3. MOQ-based price optimization

4. Multiple sourcing cycles in a month

5. Delivery, tracking & coordination

6. Basic technical integration guidance

Support Charges: ₹15000 /month

Support Charges: ₹10000 per month

Pilot & Scale Package

Support & Visits

1. Up to 12 on-site visits per month

2. Up to 10 additional visits free

3. Priority support

4. Dedicated call + chat assistance

Scope & Deliverables

1. Multiple BOM iterations and refinements

2. Advanced vendor negotiation support

3. Bulk and staggered delivery handling

4. Cost benchmarking across suppliers

5. Hardware induction with live walkthrough sessions

6. Dedicated support manager

Support Charges: ₹20000/month

Purchase Guide

Pay support charges upfront to receive the upload link.

Optional Add-Ons (All Packages)

• Extra on-site visit: ₹1,000 per visit

• Technical integration session: ₹1,000 / 30 minutes

• Additional vendor comparison: ₹750 per vendor

• Fast-track sourcing: +20% of monthly package

  
  Important Notes

• Hardware cost billed separately at actual vendor price

• Components sourced at wholesale / institutional rates

• Support charges refundable if purchase not completed

• 10% deduction if refund is client-initiated

• No commission charged on hardware procurement